Shipping Information

At coolyoungtrack.com, we strive to provide you with fast and reliable shipping for your hiking shoes. Here's what you need to know about our shipping process:

1. Shipping Options

We offer several shipping options to meet your needs. These may include standard shipping, expedited shipping, and international shipping. The available shipping options and delivery times will be displayed at checkout.

2. Shipping Costs

The shipping cost depends on the shipping option you choose, the destination, and the weight of your order. Shipping costs will be calculated and displayed at checkout before you complete your purchase.

3. Order Processing Time

Once you place an order, we will process it as quickly as possible. Our typical order processing time is 3 business days. During peak seasons or sales events, processing times may be longer.

4. Tracking Your Shipment

You will receive a shipping confirmation email with a tracking number once your order has been shipped. You can use this tracking number to monitor the progress of your shipment and estimate its delivery date.

5. Delivery Times

We have overseas warehouses in the United States. For deliveries within the United States, standard shipping generally takes 2 to 5 days.

Delivery times vary depending on the shipping option and destination. Standard shipping usually takes 7 to 15 business days, while expedited shipping may take 5 to 10 business days. International shipments may take longer due to customs clearance and other factors.

6. Customs and Duties

For international shipments, customs duties and taxes may be applicable. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for more information.

7. Lost or Damaged Shipments

If your shipment is lost or damaged in transit, please contact us immediately at info@coolyoungtrack.com. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as appropriate.

We are committed to providing you with a seamless shopping experience and ensuring that your hiking shoes are delivered to you in a timely and secure manner. If you have any questions about our shipping process, please don't hesitate to contact us.

Please note that shipping times and costs are subject to change without notice. We recommend checking our website regularly for the latest shipping information.